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Lyonswood Investigations maintains a clear and transparent conflicts of interest policy, devised to protect the integrity of all our investigations and the confidentiality of every client we serve.
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Our policy is as follows. If we are engaged by A to conduct an investigation with respect to B, we would not subsequently accept instructions on behalf of B to conduct an investigation with respect to A. We note however that, following on from the first proposition above, we would accept instructions from B to conduct an investigation with respect to C and/or we would accept instructions from D to conduct an investigation with respect to A.
Note that this policy differs from the policy typically adopted by law firms. Because Lyonswood has been approached (and engaged) by so many law firms, businesses, insurers and other entities over the years, it is not commercially feasible for us to adopt the conflict model adopted by law firms. Furthermore, unless otherwise authorised by our clients, we are not authorised to divulge to anyone whether we have worked for a particular person or entity as we guarantee to protect the confidentiality of all clients. So, if we are asked whether we have a conflict of interest we cannot answer in the affirmative as this would reveal the identity of our client. As you can imagine from the above scenario, it is very rare for a direct A – B conflict of interest to arise.
If we are approached by B in the above proposition, who asks us to conduct an investigation with respect to A, we would decline to take on the matter. We would not give a reason.
Circumstances for Declining a Matter
Generally, the circumstances in which we would not take on a matter and not give a reason include:
- A possible conflict of interest
- A concern about a real risk of harm to a party involved in an investigation (whether that be the client, the subject of the investigation or an investigator) – note we may make inquiries prior to accepting instructions regarding a client or subject's background
- A prior bad experience with that subject (or client)
- Circumstances in which we have received intelligence from colleagues in the industry that a client or a subject is problematic
- A lack of investigative resources at that point in time
Why Choose Lyonswood Investigators
With over 40 years of experience in business and government investigations, our team of private investigators at Lyonswood have built a reputation for identifying and investigating conflicts of interest.
- Extensive experience in ethics and compliance investigations
- Thorough analysis of financial and business relationships
- Strict confidentiality and discretion in all matters
- Court-ready evidence that can be used in legal or disciplinary proceedings
Hear From Our Clients
Thanks for your email Robert, now I know she is fine , as long i know she is happy and safe , that is all I want to know, thanks again for finding th...
“My cousin received my letter and phoned me within minutes of opening it and reading it. We have had some warm phone conversations. Some years ago she...
Hi Robert, I have read through the report and I am very happy with its findings. Regards Paul Sent from my iPhone
Good morning Lachlan, Well. I rang my brother last night and spoke to him for the first time in many, many years. This reunion has been a long time co...
Dear Robert, I thank you for your excellent work in finding both my sister and brother. We have already been in touch and are united at last. I cannot...
Hi Rob, how are you? Sorry for my late response. Thankyou for the letter. I forwarded it onto ***. I really am unsure of his plans for it. Rob, l want...
Hi Robert, I have read through the report and I am very happy with its findings. Regards Paul
Hi Thomas, Thank you so much for such an extensive investigation report you guys are amazing Thank you for everything Cheers Nathan
Hi Lachlan, Thank you for your quick response. Based on the findings we feel there is no need to pursue this matter any further. Please advise me if t...
Dear Lachlan: Thank you very much. The family member confirmed that the finding is Mr. ******* Thank you again for your hard work and the family are t...
Hi Lachlan, When I first rang your firm I felt very nervous. Your office lady made me feel at ease – helpful, polite, very well mannered. I spoke to ...
Thanks Lachlan. The Husband admitted his fraud in court yesterday. A job well done.
Hello, Thank you very much for the report it is exactly what I need. Am I able to send the report to my lawyer to see if we can use it for our next ...
Dear Lachlan, Thank you very much for your excellent service. I am very pleased you were able to find him. I immediately remembered his surname when ...
Hi Robert, Just letting you know that I have managed to find ****… She is back living in Brisbane. From her advertisement (found on page 17 of the rep...
For many years we had been receiving abusive letters through the Australian Post. The Police would say we will investigate this and absolutely nothing...
Thanks so much for your help with this Lachlan, sorry for the delay, I had meant to respond sooner but have been swept up in kids and Christmas and, w...
Hi Warren Thanks for the information you’ve passed along, your report regarding Nancy XXXXXXXX and invoice (which we will attend to promptly). I’ve ...
To everyone who was involved in my case, I would like to express my deepest thank you and appreciation for you quick, efficient and discreet work. Hop...
This is amazing. That you so much. This will significantly assist us in protecting many young people and their families. I and many others are so grat...
Well, I’m very impressed with you & your service. I am retired pretty much now. I don’t ‘need’ a job but your business appeals to me. If you nee...
Morning Lachlan, just wanted to follow up to say thank you for your services. The outcome you provided me was exceptional and this has been the smarte...
Mr. Jarvis Thanks a million!! Yes, It's him. You did it again. 10/10 is the score of your professional service. Kind regards
Dear Warren, I just wanted to thank you from the bottom of my heart for all your help, support and understanding. Your kind words were most appreciat...
Dear Warren, I want to thank you for your professional help. Three of the four charges against me were dismissed yesterday and the Complainants were...
Dear Warren, I want to thank you for your professional help. Three of the four charges against me were dismissed yesterday and the Complainants were c...
Hi Lachlan, Thank you so much for the work you did in relation to finding ****. I have managed to contact him through the **** club and we are now ema...
Hi Lachlan, Thank you so much for the work you did in relation to finding ****. I have managed to contact him through the **** club and we are now ema...
Lachlan, Yes, I’d like to visit Australia one day and experience the climate, desert, outback, and the east and south coast cities. I understand that...
Dear Warren, Your further report and invoice now received. Our client will decline the claim so for the time being we need nothing further from you....
Hi Lachlan, thank you very much for finding out the information of his address. Unfortunately **** has left **** and when she gets over the hurt of hi...
Hi Lachlan, Thank you for your work last year, the photos your investigator took were used in evidence and made for creating a very clear picture for...
Hi Lachlan. I just wanted to say thank you, the two addresses and the linkedin account you found were all linked to my Dad and he is over the moon to ...
Thank you Lachlan. It was a pretty tough night didn't sleep a wink. I must mention to you that Robert was fantastic, he can't be faulted, he was very ...
Hi Lachlan I’ve now had a good look at the attachment & you did a very thorough search & used all the information I gave you & I thank yo...
Hi Lachlan I've now had a good look at the attachment & you did a very thorough search & used all the information I gave you & I thank you...
Thank you very much Lachlan you're an absolute gem. We will sit down and discuss our next move and I will let you know. Once again thank you.
Good Morning Mr MALLARD, I have forwarded the document to our Crime Coordinator to make determination in regards to whether handwriting analysis is t...
Good Morning Mr MALLARD, I have forwarded the document to our Crime Coordinator to make determination in regards to whether handwriting analysis is to...
Thank you Lachlan. It was a pretty tough night didn’t sleep a wink. I must mention to you that Robert was fantastic, he can’t be faulted, he was ver...
Hi Warren Thanks for the information you've passed along, your report regarding Nancy XXXXXXXX and invoice (which we will attend to promptly). I've pa...
Hi Lachlan, Thank you for your work last year, the photos your investigator took were used in evidence and made for creating a very clear picture for ...
Well, I'm very impressed with you & your service. I am retired pretty much now. I don't 'need' a job but your business appeals to me. If you need ...
Lachlan, Yes, I'd like to visit Australia one day and experience the climate, desert, outback, and the east and south coast cities. I understand that ...
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