Testimonials

Thank you very much for sharing your operative's findings with me.

You have very helpfully answered the question that I was most curious about, and I have decided that the investigation can stop here, at least for now. With your team's help, I think I now have enough information to make some personal decisions.

If your team could please start preparing the report, that would be greatly appreciated.I would particularly like to thank your team for accommodating my rather specific requirements when carrying out the investigation, and also for taking the time to understand my needs and to propose a detailed investigation plan before even securing payment from me.

Thank you very much for taking my request seriously. If I ever need the assistance of a private investigator in the future, whether for this or any other matter, Lyonswood would certainly be my first choice.

Best wishes, Tony

You guys are too good. Fantastic work, I'm very pleased with the information you've provided.

Thank you again.

Regards,

Jon

Hi Robert

Just to let you know that I have recovered our Hilux. After receiving your report that the tilt truck and property were on the market for sale, I booked flights to fly to Brisbane. when we headed towards the house down a long driveway, my vehicle was right in front of us with the bonnet up. Anyway, because it had not been moved for a while the battery was flat. There was no fight or arguments, we just said we were there to collect the vehicle and everything was smooth to hand over. There are really not many authorities that can do much about these businesses, police don't want to get involved, there were 17 reports to the ACCC a few weeks ago, I also reported to Office of Fair Trading and I believe they are on their website as well but they just close down this company name and start again. Anyway, many thanks and all the best.

Regards

Tracey

Thanks for your email Robert,  now I know she is fine , as long i know she is happy and safe , that is all I want to know, thanks again for finding the truth for me , now I can move on , I told about your skill and professional service to my parents,  and they are interested and may be need your help for other issue too , thanks again 

“My cousin received my letter and phoned me within minutes of opening it and reading it. We have had some warm phone conversations. Some years ago she had attempted to contact me but was unsuccessful. I will be visiting her in a few weeks to spend time together. 

It will be very special to see each other again after so many years. Thank you to you and your team for your investigations and for locating her.”

Hi Robert, I have read through the report and I am very happy with its findings. Regards Paul

Hi Thomas,
Thank you so much for such an extensive investigation report you guys are amazing
Thank you for everything
 
Cheers
Nathan

Hi Rob, how are you? Sorry for my late response. Thankyou for the letter. I forwarded it onto ***. I really am unsure of his plans for it. Rob, l wanted to thank you for what you did, and also your coworker. You both gave a lot of time to us and worked really hard and gave us a definitive answer. I appreciate it more than you know. I am so happy that this chapter is now closed for ***. You are a very good person and thank you for your absolute honesty, kindness, knowledge and professionalism. I hope you are proud of what you do, as l can only imagine how many people you have helped. Thankyou and kind Regards, Chelsea

Dear Robert, I thank you for your excellent work in finding both my sister and brother. We have already been in touch and are united at last. I cannot recommend you enough, being totally professional and meticulous in your research. Kindest regards, Joan *******

Good morning Lachlan, Well. I rang my brother last night and spoke to him for the first time in many, many years. This reunion has been a long time coming and I almost couldn't believe it was happening! Thank you Lachlan for your services. Very efficient and professional! You have done me a great service here. Truly. Regards, Carmela

Hi Lachlan, Thank you for your quick response. Based on the findings we feel there is no need to pursue this matter any further. Please advise me if there is any charge for your services and I will make the payment arrangements. Again, thank you very much for your assistance, it is greatly appreciated. Regards Steve

Dear Lachlan: Thank you very much. The family member confirmed that the finding is Mr. ******* Thank you again for your hard work and the family are truly appreciated your professionalism.All the best!Regards.

Hi Lachlan,

When I first rang your firm I felt very nervous. Your office lady made me feel at ease – helpful, polite, very well mannered. I spoke to you about my problem in detail, you explained what can done and what was needed from me. E -mailed it off, within 3 days an E-mail arrived, containing everything needed and in such detail. FANTASTIC.
Again in Jan this year I contacted you again on something urgent with time frame 48 hrs related to my previous matter. Before I knew it I received 5 pages of information that far exceeded anything I thought possible. Plus in that time frame in such detail and so accurate. I was totally amazed. It allowed me to go and see the person in ****** and discuss problems over lunch. Thanks to all your efforts and your staff.

So please accept my deepest thanks for all your efforts on my behalf in these matter .

Yours sincerely

Thanks Lachlan. The Husband admitted his fraud in court yesterday. A job well done.

Hello,

Thank you very much for the report it is exactly what I need.

Am I able to send the report to my lawyer to see if we can use it for our next court hearing? Thank you

Dear Lachlan,

Thank you very much for your excellent service. I am very pleased you were able to find him. I immediately remembered his surname when I saw it on your report. That is definitely him.

Once again thank you very much. I will contact ******.

Peter.

Hi Robert, Just letting you know that I have managed to find ****… She is back living in Brisbane. From her advertisement (found on page 17 of the report), I rang the shop in **** and they confirmed **** is the current Manager. So I now have the ability to provide a copy of my Will to her… Success! I would like to sincerely thank you for all the work you and your colleague have done for me. It's proven to be very helpful indeed. Kind Regards, Michael

For many years we had been receiving abusive letters through the Australian Post. The Police would say we will investigate this and absolutely nothing would happen. Our brand-new fence was spray painted and totally ruined - easy to see who had done this plus the CT vision of his ute and the tyres – but with all of that the Police still did not lay any charges. A very good friend advised me to get in contact with Lyonswood. Robert advised me instantly that he was happy to take on this case. This move for us to sign on Lyonswood Investigations was the best thing ever. The Staff at Lyonswood were constantly in contact with us. The final report was extremely thorough. Our Lawyer asked that the expert be a witness at the court hearing and that was what we required to confirm that the person writing these letters had been caught up with. We needed to stop these disgusting letters and thanks to the devotion and dedication of the experts with our situation we finally had it solved. We will be forever grateful for Robert for taking our case on and highly recommend them. We went on to win our court case due to their evidence. The Magistrate also awarded that all costs we had paid out to this point we were to be reimbursed.

Thanks so much for your help with this Lachlan, sorry for the delay, I had meant to respond sooner but have been swept up in kids and Christmas and, well, the Police cases.I will proceed with the legal route as far as I can take it.Again, I cant thank you enough for your help. In a world where its getting hard to see the good in people, you've restored a little faith.I hope you had a wonderful Christmas with family and friends and wish you all the very best for the new year. J***

Hi Warren

Thanks for the information you’ve passed along, your report regarding Nancy XXXXXXXX and invoice (which we will attend to promptly).

I’ve passed your business information along to our CEO.

I understand your feelings regarding working on a panel for the scheme agents and my first impression is that because we’re not one of them, you could be a great fit with us.

Particularly following your very first job with us and the results gained!

We’ll keep in touch.

Thanks again and kind regards,

To everyone who was involved in my case, I would like to express my deepest thank you and appreciation for you quick, efficient and discreet work. Hopefully, I won't need to, but if I did, I would use your company again without hesitation and I will recommend you if anyone asks. Once again, thank you Kind regards

This is amazing. That you so much. This will significantly assist us in protecting many young people and their families. I and many others are so grateful for your time and generosity.

Well, I’m very impressed with you & your service.

I am retired pretty much now. I don’t ‘need’ a job but your business appeals to me.

If you need help, I do have a degree  B.Sc Hons (Maths/Chemistry) + Dip Ed degree, taught Maths for 10 yrs F/T, started my own business, 25 yrs go, franchised it & sold it off (as a quick summary….)

I’m very good on the phone, as my whole business was ‘sales’.

And I hate people(or animals) being hurt or ripped off.

Morning Lachlan, just wanted to follow up to say thank you for your services. The outcome you provided me was exceptional and this has been the smartest investment I have ever made. If you have a spare moment to chat today I would like to fill you in on where the case landed and seek your advice on next steps for me to finalise. Looking forward to your reply.

Mr. Jarvis Thanks a million!! Yes, It's him. You did it again. 10/10 is the score of your professional service. Kind regards

Dear Warren,

I just wanted to thank you from the bottom of my heart for all your help, support and understanding. Your kind words were most appreciated.

After all this my husband STILL tells me they are only friends, even showed me the plane tickets, that clearly showed that from Singapore both of them went to different places.

But…. it is just too late for that, I am tired of being sad and depressed all the time, and need a new fresh start :) Gutted now, will get better soon:)

Thank you for everything.

Wishing you and your family all the very best. Kindest Regards,

Dear Warren,

I want to thank you for your professional help.

Three of the four charges against me were dismissed yesterday and the Complainants were called liars by the Magistrate. Although your analysis of the video was useful to me personally I was unable to get it in front of the Magistrate. In the end it wasn’t necessary. The Magistrate was scathing of the complaint and the police investigation (or lack off).

Obviously the Magistrate’s comments will give you comfort in stepping up to testify to audio edits. Let me know what you think – and once again thank you for your work,

Dear Warren, I want to thank you for your professional help. Three of the four charges against me were dismissed yesterday and the Complainants were called liars by the Magistrate. Although your analysis of the video was useful to me personally I was unable to get it in front of the Magistrate. In the end it wasn't necessary. The Magistrate was scathing of the complaint and the police investigation (or lack off). Obviously the Magistrate's comments will give you comfort in stepping up to testify to audio edits. Let me know what you think – and once again thank you for your work,

Hi Lachlan,
Thank you so much for the work you did in relation to finding ****.
I have managed to contact him through the **** club and we are now emailing each other.
I have paid your account today, we have been away for the past week.
Again thank you so much.
Regards

Hi Lachlan, Thank you so much for the work you did in relation to finding ****. I have managed to contact him through the **** club and we are now emailing each other. I have paid your account today, we have been away for the past week. Again thank you so much. Regards

Lachlan,

Yes, I’d like to visit Australia one day and experience the climate, desert, outback, and the east and south coast cities. I understand that ***** has a character all of it’s own.

Here’s a quote:

“I engaged Lyonswood to track down several long-lost Australian relatives. It was a complex brief and I didn’t have a lot of information to go on at first. I found Lyonswood to be very discreet and sensitive, tactful and patient, thorough and professional in their enquiries, always keeping me up to date with progress, and thinking outside the box to try different angles whenever we got stuck and coming up with results each time. I initially chose the company because of it’s reputation for integrity and for championing high standards with the Private Investigators industry, and I’m very glad that I did. My life has been transformed by their ability to reconnect me with the other half of my birth family. The day when they tracked down an internet photo (that I would never have otherwise located) that showed my half-sister looked just like myself, was an emotional one for me. Here’s to the Lyonswood guys and gals. Thanks so much.”

Dear Warren,

Your further report and invoice now received.

Our client will decline the claim so for the time being we need nothing further from you.

I am drafting the dispute notice on the weekend and will ensure your fees are paid promptly.

Thank you very much for the great work.

Best regards

Hi Lachlan, thank you very much for finding out the information of his address. Unfortunately **** has left **** and when she gets over the hurt of his rejection she intends to go back and front him, so the information you found will be very helpful and we will let you know how it goes. She may not get back till next year.

Thank you once again Lachlan, you’ve been a big help.

Regards.

Hi Lachlan,

Thank you for your work last year, the photos your investigator took were used in evidence and made for creating a very clear picture for the magistrate. This, along with other evidence saw the case being completely dismissed.

Kind Regards

Hi Lachlan. I just wanted to say thank you, the two addresses and the linkedin account you found were all linked to my Dad and he is over the moon to have finally made contact. He's been searching for me as well but had the wrong name. Thanks again! Kind regards

Thank you Lachlan. It was a pretty tough night didn't sleep a wink. I must mention to you that Robert was fantastic, he can't be faulted, he was very thorough in keeping me up to date, and very compassionate and understanding of what was happening during this very difficult time for me. He comes highly recommended. Regards.

Hi Lachlan

I’ve now had a good look at the attachment & you did a very thorough search & used all the information I gave you & I thank you for that.

You did a very good job & all the information has helped in showing that he doesn’t go by the name ****** & helpful in other ways.

Thank you for your very thorough search.

Have a great Friday & Weekend.

Kind Regards

Hi Lachlan I've now had a good look at the attachment & you did a very thorough search & used all the information I gave you & I thank you for that. You did a very good job & all the information has helped in showing that he doesn't go by the name ****** & helpful in other ways. Thank you for your very thorough search. Have a great Friday & Weekend. Kind Regards

Thank you very much Lachlan you're an absolute gem. We will sit down and discuss our next move and I will let you know. Once again thank you.

Good Morning Mr MALLARD,

I have forwarded the document to our Crime Coordinator to make determination in regards to whether handwriting analysis is to be done or not.

It was pleasure to find out that there is someone who exactly understand what police would need with a high level of experise at the same time.

I will contact you as soon as I hear from our Crime Coordinator.

Thank you.

Good Morning Mr MALLARD, I have forwarded the document to our Crime Coordinator to make determination in regards to whether handwriting analysis is to be done or not. It was pleasure to find out that there is someone who exactly understand what police would need with a high level of experise at the same time. I will contact you as soon as I hear from our Crime Coordinator. Thank you.

Thank you Lachlan.

It was a pretty tough night didn’t sleep a wink.

I must mention to you that Robert was fantastic, he can’t be faulted, he was very thorough in keeping me up to date, and very compassionate and understanding of what was happening during this very difficult time for me. He comes highly recommended.

Regards.

Hi Warren Thanks for the information you've passed along, your report regarding Nancy XXXXXXXX and invoice (which we will attend to promptly). I've passed your business information along to our CEO. I understand your feelings regarding working on a panel for the scheme agents and my first impression is that because we're not one of them, you could be a great fit with us. Particularly following your very first job with us and the results gained! We'll keep in touch. Thanks again and kind regards,

Hi Lachlan, Thank you for your work last year, the photos your investigator took were used in evidence and made for creating a very clear picture for the magistrate. This, along with other evidence saw the case being completely dismissed. Kind Regards

Well, I'm very impressed with you & your service. I am retired pretty much now. I don't 'need' a job but your business appeals to me. If you need help, I do have a degree  B.Sc Hons (Maths/Chemistry) + Dip Ed degree, taught Maths for 10 yrs F/T, started my own business, 25 yrs go, franchised it & sold it off (as a quick summary….) I'm very good on the phone, as my whole business was 'sales'. And I hate people(or animals) being hurt or ripped off.

Lachlan, Yes, I'd like to visit Australia one day and experience the climate, desert, outback, and the east and south coast cities. I understand that ***** has a character all of it's own. Here's a quote: "I engaged Lyonswood to track down several long-lost Australian relatives. It was a complex brief and I didn't have a lot of information to go on at first. I found Lyonswood to be very discreet and sensitive, tactful and patient, thorough and professional in their enquiries, always keeping me up to date with progress, and thinking outside the box to try different angles whenever we got stuck and coming up with results each time. I initially chose the company because of it's reputation for integrity and for championing high standards with the Private Investigators industry, and I'm very glad that I did. My life has been transformed by their ability to reconnect me with the other half of my birth family. The day when they tracked down an internet photo (that I would never have otherwise located) that showed my half-sister looked just like myself, was an emotional one for me. Here's to the Lyonswood guys and gals. Thanks so much."