Private Investigators FAQ

Yes, private investigators in Australia must be licensed and must operate within the bounds of the law. They are subject to regulations that vary by state and territory. Licensed investigators must adhere to strict codes of conduct and ethical standards. At Lyonswood, we operate under all applicable licensing requirements and maintain the highest standards of professionalism and legality.

The cost of hiring a private investigator varies depending on the type of investigation, its complexity, duration, and location. Some services, such as background checks and missing persons searches, can often be quoted at a fixed fee. Surveillance and field work are typically charged at hourly rates. We provide transparent, obligation-free quotes for all investigations. For more detailed information, see our cost guide.

The success rate of investigations depends on many factors, including the nature of the case, the quality of information provided, and the objectives. Experienced investigators like those at Lyonswood have a high success rate because we carefully assess each case, set realistic expectations, and use proven investigative techniques. We work closely with clients to understand their goals and develop appropriate strategies.

Surveillance becomes illegal when it violates privacy laws, involves trespassing, or breaches surveillance device legislation. Licensed private investigators are trained to conduct surveillance within legal boundaries. In Australia, surveillance laws vary by state, but generally, surveillance in public places is legal, while surveillance in private places or using listening devices may be restricted. At Lyonswood, all surveillance is conducted lawfully and in compliance with relevant legislation.

Private investigators can be engaged for matters that may not meet police priorities or for civil matters where police involvement is not appropriate. Private investigators can provide dedicated attention to your specific case, work on your timeline, and focus on gathering evidence for civil disputes, family law matters, or personal concerns. Police resources are typically allocated to criminal matters, while private investigators can assist with a broader range of investigative needs.

Yes, licensed private investigators can provide evidence and testimony in court. They can appear as witnesses to present surveillance footage, reports, and other evidence they have gathered. Investigators may also be called as expert witnesses in certain circumstances. At Lyonswood, our investigators have extensive experience providing court testimony and preparing evidence that meets legal standards.

While we strive for success in every case, not all investigations can achieve their objectives due to various factors beyond our control. We maintain transparent communication throughout the investigation process and set realistic expectations from the outset. If an investigation cannot proceed or achieve its goals, we discuss this with clients promptly and may recommend alternative approaches. Our fees are based on work performed, not on outcomes.

Experienced investigators are trained to conduct surveillance discreetly and avoid detection. However, if an investigator is identified or approached, they are trained to handle the situation professionally and lawfully. Licensed investigators carry identification and can explain their lawful activities if questioned. At Lyonswood, our investigators are highly skilled at maintaining discretion and operating within legal boundaries.

Yes, in many cases you can hire a private investigator even if police are involved. Private investigators can work alongside police investigations, particularly in civil matters, family law cases, or when you need additional evidence gathering. However, it's important to coordinate and ensure there's no interference with police work. We can discuss your specific situation and advise on the best approach.

To become a private investigator in Australia, you typically need to complete relevant training courses (such as the TAFE course originally developed by Lyonswood's founder), obtain the necessary licenses from your state or territory licensing authority, and gain experience in the field. Requirements vary by jurisdiction. For more information about careers in private investigation, see our Careers page.