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Dear Warren,
I am writing this letter to convey my appreciation for the excellent effort in tracking
the person who knocked my car. This person had an address in his licence and the car registration, one which then forwarded
to another address. The address he gave me did not exist when I tried to visit. I am surprised that he was able to get
away from the relevant authorities with this behaviour. It meant that one cannot trace him for any legal action which
had to b delivered to him personally without going through unnecessary time to obtain substituted service. Also it may
not be possible to obtain any funds from him even if a judgement in my favour was made. It was therefore imperative
that I get the residential address. As he wrote the name in a piece of paper with a blunt pencil, I could not provide
the correct name to you and this made more difficult. Further his name was not in the phone book and following later
events I could not have obtained his address from the electoral register. Of course I could obtain an order form the
court to order the police or postal authorities to release the information not generally obtained under the Privacy
Act this would delay the claim process even more.
With such scanty information you were able to trace the person’s
address as well as his mobile telephone number (which under normal circumstances and to layman are not available). It
is obvious you have very good resources available to trace the person so quickly.
The claim is being heard in the Magistrate
Court tomorrow and the man said he was attending the court. Your quick response saved me time and good money as the damages
were in excess of $3,000.
Thank you for the good effort and keep it going.
Regards
S Barataraj, Barrister-at-Law
BSc(Hons,
Sin), M Com(NSW), JD,DipPLEAT,
Grad Cert Arb Law (UQ)
The Manager
Lyonswood Investigations
DX 21007 DRUMMOYNE
Dear Sir,
I refer to the investigation undertaken by your company. I would like to take the time to compliment you on your investigation and the report you prepared. In particular the presentation of the information you obtained was excellent and it was obvious that you had a clear understanding of the issues of the matter. The statements that you obtained from the various witnesses are extremely useful and have been of great assistance in the preparation of this matter. Once again, congratulations on a job well done!
Yours Faithfully
B. Whitby
HUNT & HUNT
Gateway, 1 Macquarie Place, Sydney 2000, Australia. Telephone: (61-2) 9391 3000.
Facsimile: (61-2) 9391 3099. G.P.O Box 4132, Sydney 21001. DX 214 Sydney.
Email: hunt.hunt@interlaw.org
The Manager
Lyonswood Investigations
DX 21007 DRUMMOYNE
Dear Sir,
We refer to our recent telephone conversation and wish to record our thanks for the excellent job done by your team in this claim.
The matter was listed for hearing in the Compensation Court. Your investigator was very obliging in showing the video on a number of occasions, to our counsel and expert witnesses. This was beneficial, as our experts were able to give us some useful tips on inconsistent activities depicted of the worker. Your investigator was also very patient and waited at the court until the matter settled at lunchtime.
The video was also a critical part of the case. The worker was seen on the film leaning into the engine compartment of a motor vehicle and moving in an easy and comfortable manner, and it was apparent that he was capable of doing work to a greater extent than what he wanted the Judge to believe. The Judge was clearly interested in the video and the legal representatives acting for the plaintiff recognised that there may well be a live credit issue in the case. This enabled us to resolve the claim for a very modest figure.
In our formal letter of advice to the G.I.O Australia, reporting on the hearing, we specifically mentioned the good video obtained by your company, the helpful assistance by your investigator and the fact that we had telephoned you to convey our thanks.
We congratulate you on a job well done and have no doubt that you will be instructed by our mutually esteemed client in the future.
Yours Faithfully
B. Whitby
HUNT & HUNT
Gateway, 1 Macquarie Place, Sydney 2000, Australia. Telephone: (61-2) 9391 3000.
Facsimile: (61-2) 9391 3099. G.P.O Box 4132, Sydney 21001. DX 214 Sydney.
Email: hunt.hunt@interlaw.org
Lyonswood Pty Limited
204 Lyons Road
Drummoyne NSW 2047
Dear Sirs,
We refer to previous correspondence and discussion in this matter.
We write to advise that the matter has now been settled, on terms most favourable to our client, the State Government Insurance Commission.
We wish to take this opportunity to thank you for your assistance in this matter and as stated our client is extremely pleased with the end result.
If there are any additional charges owing to your company in relation to the service you have provided, we would be grateful if you would now attend to the drawing of your final account.
Once again, thank you for your assistance.
Yours Faithfully
12th FLOOR, STANDARD CHARTERED CENTRE, 26 FLINDERS STREET, ADELAIDE 5000. G.P.O.BOX 439, ADELAIDE SOUTH AUSTRALIA 5001 DX661 ADELAIDE
TELEPHONE (08) 414 333 FAX (08) 211 7362
12th Floor, 111 Elizabeth Street
SYDNEY NSW 2000
G.P.O. Box 7082
SYDNEY NSW 2001
DX: 304 SYDNEY
FAX: (02) 233 2115
PHONE: (02) 228 1111
Lyonswood Investigations
204 Lyons Road
Drummoyne NSW 2047
Dear Sir,
The Plaintiff was awarded $1000.00 general damages, $438.00 interest and no out of pocket expenses.
He was ordered to pay his own costs incurred in running his case. These would amount to at least $7,000.00. In finding the plaintiff's evidence was unacceptable and to a large extent fabricated, his honour Judge Gee referred repeatedly to the film which you had taken of the plaintiff.
Thank you again for your assistance.
Yours Faithfully
O'Brien Glass Industries Ltd.
(Incorporated in New South Wales)
45 Davies Road, Padstow
NSW Australia 2211
Telex AA24860
Telephone 772 1100
Mr. Warren Mallard
Director
Lyonswood Pty Ltd
P.O. Box 263
DRUMMOYNE NSW 2047
Dear Warren,
Many thanks to Lyonswood for providing valuable and professional service to this company recently.
Your firm was recommended to O'Brien's and the work and diligence of you and your operatives has greatly contributed to the resolution of a most delicate problem.
I am sure that O'Brien's will require the services of your company in the future.
Best regards,
Yours Faithfully
The Directors
Lyonswood Investigations and Forensic Group
204 Lyons Road Drummoyne 2047
Dear Sir's,
We have been impressed with the service you have provided for our client in respect of the recovery of moneys owed to him.
We would be pleased if we could once more avail ourselves of your services.
Yours Faithfully
Anthony James Cordato
MITCHELL SILLAR McPhee MEYER
KANJI GROUP PTY LIMITED
Governor Phillip Tower
Level 37
1 Farrer Place
Sydney NSW 2000
Australia
Telephone (02) 251 4244
Facsimile (02) 247 2322
Mr Warren Mallard
Lyonswood Investigations and Forensic Group Pty Ltd
Facsimile 9819 6833
Dear Warren,
Thank you for the very quick and efficient job your company did in locating the debtor. He has since started repaying his debt.
Mike Gallagher
Kanji Group Ltd
The Manager
Lyonswood Investigations
204 Lyons Road Drummoyne 2047
Dear Sir,
We refer to a recent investigation your company conducted on our behalf.
We take this opportunity to thank you for your co-operation and can indicate that the speed in which this matter achieved results is quite impressive indeed.
Yours Faithfully
GAJIC & CO.
Geoffrey Meadows
B.A., B.Soc.Stud., M.T.&C.P., LL.B.
Robyn Bailey
B.A., LL.M Accredited Specialist
Personal Injury Law
Consultants
Ray Balding
LL.B
Geoff Lazar
B.A., LL.M., MBA, FAII Accredited Specialist Personal Injury Law Level 2
262 Castlereagh Street
Sydney NSW 2000
DX 11621
SYDNEY DOWNTOWN
Telephone: 9266 0677
Facsimile: 9266 0644
Email: law@baileymeadows.com.au 1 June 1999
To Whom It May Concern,
I am a former Legal Services Manager at GIO Australia, responsible for the management of the defence of up to 60,000 motor vehicle personal injury claims. Since 1995 I have been in private practice specialising in personal injury claims and acting for both plaintiffs and defendants.
Particularly, while in my former position at GIO Australia, close attention was paid to conducting appropriate and often exhaustive investigations into various aspects of each claim. As the monopoly insurer in its field, GIO Australia maintained a very large panel of investigation firms. In my position I not only supervised the reports on individual files I also participated in the selection and supervision of those firms included on the GIO investigators panel. This provided the opportunity, not given to many individuals in this industry, to compare the work of many different firms including their initiative, attention to detail, success and general business efficiency.
As a result of that experience I have come to know the work of Lyonswood Investigations and Forensic Group and its principal, Mr Warren Mallard, very well. Flowing from that extensive personal experience, I know that Mr Mallard and his colleagues provide a very high level of service for all types of investigations, including appropriate discretion and an ability to think laterally when required.
In addition, I have always found Mr Mallard to be ready to discuss tactics and techniques on a theoretical basis and his suggestions have often paid off with the obtaining of useful information. Mr Mallard and Lyonswood have also often provided technical assistance such as making equipment available, re-recording from one medium to another and suggesting useful avenues in the search for relevant information.
I should also mention that Mr Mallard shows an admirable patience and restraint in the face of my sometimes urgent demands for action or attendance.
My professional relationship with Lyonswood Investigations and Forensic Group continues to the present and I have never known that firm to display less than complete professional competence and integrity. As a final point, Mr Mallard's position of prominence in his industry and its professional associations, has more than once appeared to give him and his firm an advantage in their breadth and depth of knowledge in relation to the provision of investigative reports for use in litigation.
Yours Faithfully
Advanced Building Systems Pty. Ltd. A.C.N 000 770 650
P.O Box 113, North Revesby NSW 2212
Unit 2/22 Violet Street Revesby NSW 2212
Phone: (02) 9771 1011 Fax: (02) 9792 1414
TO WHOM IT MAY CONCERN
Lyonswood Investigations and Forensic Group were employed by us carry out two tasks:-
1. To investigate personnel misappropriation of company property.
2. To carry out surveillance of infringes of an established Australian patent.
I was very pleased with the services I received as well as the advice provided.
I would highly recommend Lyonswood to anyone requiring their services.
Yours Faithfully,
Advanced Building Systems Pty. Ltd.
368 Sussex Street
Sydney NSW 2000
Phone: (02) 9283 4731
Mobiles: 0411 533 320
Mobiles: 0409 263 942
Attention:
Warren Mallad
Manager Director
Lyonswood Investigations,
203 Lyons Rd,
DRUMMOYNE NSW 2047
Dear Warren,
I don't normally write to business acquaintances after paying for services rendered, however, I was very impressed with your professionalism earlier this year.
One of my clients has been losing considerable amounts of stock over a long period of time. After an interview at your office, I heeded your advice and measures were implemented. Within five hours of intelligence and surveillance an arrest was made and a person charged.
The problem has been solved due to your expertise. I thank you very much and certainly will recommend your services to any person I know requiring the same.
Yours Sincerely,
To whom it may concern
ABN 45 074 027 919
PO Box 7160
Baulkham Hills BC NSW 175~ Level 2, Norwest Quay 21 Solent Circuit
Baulkham Hills NSW 2153
www.imation.com.al
1288583000 phone 12 8858 3070 fax
Recently, Imation ANZ Pty. Ltd was faced with a difficult and complex problem, which required a detailed and competent investigation.
"'I retained the services of Lyonswood Investigations and Forensic Group to advise our company and to provide us with sufficient evidence upon which to act.
We are extremely pleased with the results obtained by Lyonswood. Their approach to the matter was professional and discreet. They gathered information from a number of sources and liaised closely with our legal advisors. As a result, we were able to resolve the matter quickly.
We found Lyonswood Investigations and Forensic Group to be approachable, knowledgeable, diligent and professional in the conduct of their duties. They were not only able to grasp the core issues quickly, but were able to guide us through a variety of risks and threats associated with this type of situation.
We provide this as a letter of general recommendation and are also happy to act as a reference for Lyonswood Investigations and Forensic Group for any of their potential clients.
Sincerely
Douglas A. Gourley
Managing Director
Quality Endorsed Company
April 1, 2003
Company Reference
To Whom It May concern,
LYONSWOOD INVESTIGATIONS AND FORENSIC GROUP SYDNEY
We had the need to use the services of the Lyonswood Investigation team recently.
We found them to be very professional and efficient in the way they conducted the investigation.
Communication from the Investigating Officer was made daily to myself and was very detailed and thorough in the reporting.
The Professional advice given was invaluable and their ability to seek the information from unknown sources was excellent.
I would have no hesitation in recommending them to any Company who has security and or investigation concerns.
Sincerely
Group Operation's Director Independent Distillers
11th September 2008
To Whom It May Concern:
Re: Warren Mallard - Lyonswood Investigations &Forensic Group
I contacted Lyonswood seeking advice as I was trying to locate an old friend whom I went to school with to revisit a delicate matter.
Upon hearing the reasons why I was trying to find my friend, Warren Mallard offered my critical information at no cost in an effort to assist me in my bid to find my old friend.
Thanks to the information that Warren at Lyonswood provided me I was able to track down my old friend quickly and easily.
I know who Ill be contacting next time I have a need in this area and I will be telling all my friends and associates about Warren and his unbelievable generosity and generally being a “top bloke”
Thanks again Warren
Jason Currie
Director
Icy Cool Air Conditioning Pty Ltd |
