While our experience tells us that a well executed investigation gives our clients the best chance for solving their existing internal problems, we are also convinced that a forward looking, proactive approach to security and risk minimisation provides them with the best opportunity of avoiding problems in the first instance. To that end, we have expanded our range of services and, as Lyonswood Investigations and Forensic Group, we now provide Risk Management, Security Consulting and Security Management services.
In many cases, where security measures are required, line managers are often given this specialist area as an additional portfolio and therefore have to rely on “big name” security companies to provide the required security advice. This presents a conflict of interest, and in some instances, inadequate security coverage, because that security advice is usually delivered by salesmen who are often not well versed in security matters, and whose mandate is to obtain orders. Most of these large companies are shareholder driven. Many of them have been investigated and charged for breaches of the Security Industry Act and in some cases for the alteration of documentation for deceptive purposes. Lyonswood has never been charged with any offence under any law related to its business.
Security Risk Assessments
In today’s competitive, global market, most of a company’s resources are focused to the future. The quest for continued growth, profitability and market share occupy most of our working day. While everyone is looking ahead, sometimes we forget to watch the back door.
It comes as no surprise, perhaps, that most cases of corporate crime originate from inside the company. Employees lacking scruples or loyalty take advantage of that situation and quietly set about sabotaging the company’s profits, success, and credibility, for personal gain.
Fraud, embezzlement, and internal theft are just a few of the areas of vulnerability. When you add asset protection, confidential information, sabotage and trade secrets to the mix, you have a recipe for disaster.
Our Five Step Risk Minimisation Plan enables our clients to focus on what they do best – growing the business – by allowing Lyonswood Investigations and Forensic Group to cover the back door and minimise losses. This plan has been developed through the analysis of our comprehensive, internal investigation database. We have been able to quantify causative factors and from this information develop the steps to successful risk minimisation.
Most often, examining existing processes, policies and procedures, can identify the solution to the problem. Areas of concern are highlighted and the Plan can then address and rectify the shortfall, thus saving time and money.
Companies are vulnerable from the moment they recruit new employees. A comprehensive background check is a vital step to ensuring the person you hire is everything you think and everything they say they are. We offer a relatively low cost option, which can save your company millions of dollars down the road.
Some of the most common vulnerabilities are created because the processes that control them have never been subjected to analysis, definition and formalisation. For example, in a high volume distribution centre, the shipping function can take on a life of its own and when it is working well, can give the appearance of being controlled. In fact, in many cases we can identify several areas where goods are uncontrolled and subject to petty, or even organised theft.
During the examination of the processes, risks are identified. These risks can range from unsafe working environments, lack of proper access control, after hours access to sensitive areas, or the vulnerability of the manufacturing process to product tamper attacks.
Many times the companies we assist will already have good serviceable access control or intrusion detection equipment in place. While focusing on the growth of the company, this equipment has usually fallen into disrepair, or has not been enforced. Everyone has the same pass code, borrows each other’s keys or cards, or the system is just not used at all. We can quickly assess this problem and make recommendations for re-establishing acceptable levels of security.
We have reviewed the processes, and isolated the risks. The next step is to develop the framework and set about reducing or eliminating the risk. This step forms the balance of the plan. It identifies the areas where the changes are required, and the people who will play significant roles in that change.
A busy warehouse is a good example of how developing the framework can reduce risk. The plan might identify the order processing system as a contributing factor to limited product controls. Once identified, we then make recommendations to improve that small but vital component to the overall warehouse operation, which can have tremendous impacts in the overall improvement of the facility and dramatically improve profitability.
We take a team approach to the solution. We assist in identifying the resources required and those who can most contribute to the success of the changes. We then train them in understanding how and why the problem evolved and why changes are required. We work with them to ensure ongoing support and revision of the improvements.
A company has incurred losses of office equipment. An intensive investigation has been undertaken and the offenders brought to the attention of the authorities. The system does not rest there. The Reception area was re-designed and all visitors required to sign in and out and to wear identification badges when on site. Further, all employees were required to obtain authority to remove office equipment from the office for temporary use. Staff parking was modified to reduce the risk of unauthorised removal of assets and product. This reduced the loss of laptops, printers and audio-visual equipment to acceptable levels.
As an integral part of your risk minimisation process, Lyonswood Investigations and Forensic Group offers ongoing management once the initial process has been put into place. This gives you a cost-effective alternative to having an in-house security and risk management resource that adds to your headcount. Risk minimisation is critical, but it’s not your core business. It is ours, and we’re good at it. We take ownership of the process, and meet with all the stakeholders on a regular basis, from senior management to the warehouse staff. Our prime role is to maintain the high level of security and risk minimisation created by the Lyonswood Investigations and Forensic Group Five Step Risk Minimisation Plan. Coupled with our twenty-four hour availability, we become part of your management team. Accessible, accountable and able to assist in an ongoing capacity, so you can focus on the future.
Where companies do not wish to add the position of Security Manager to their head count, but still require the expertise and support of a qualified Security Manager, Lyonswood offers project-based security management on a contractual basis. Lyonswood Investigations and Forensic Group provides this expertise in-house, with an on-site Security Manager whose duties include day to day operational security management, attendance at regular meetings with key staff, developing policies and procedures, commissioning the installation of access control and intrusion detection systems, managing subcontract services, and assisting site managers with the development and implementation of loss prevention and security measures for their businesses. A flexible approach to your security needs.