Testimonials in letters of Recommendation/Commendation from various clients

Testimonials in letters of recommendation/commendation from various clients. The following letters, e-mails and Awards are all genuine.  We retain the original documents at our offices. Because our clients wish to protect their privacy, these testimonials are very hard won and seldom forthcoming because of the very nature of our business and the fact that many clients don't wish their most personal matters to become public. The very fact that we have so many is testimony alone to our success and reputation.

There are many hundreds of satisfied clients that were not prepared to provide testimonials for privacy reasons.  Many investigation companies have fabricated text without any genuine identification so be careful not to accept pretenders. In 30 years Lyonswood has not had a successful claim made against it for incompetence, breach of confidentiality or negligence and we aim to keep things this way.

We care about you and your circumstances and strive to achieve optimum outcomes at minimum costs.

From: UIP Consult ApS, Uffe Bodeholt [mailto:ub@uip-consult.dk]
Sent: Thursday, 24 February 2011 8:32 PM
To: Warren Mallard
Subject: SV: XXXXXXX

Hi Warren,

I thank you for a very qualified report and pictures on this last task.
The job can now be closed. 

Our thoughts are indeed with you for the weather conditions in your country and the earthquake on New Zeeland.
We have now knowledge of these natural disaster in our peaceful small Denmark. We just look dreadful at the scene. 

Kind regards
Uffe Bodeholt

UIP Consult ApS Private Investigators
Maagevej 29-31  ·   DK-2400 Copenhagen NV  ·  Denmark
_____________________________________________________________
Tel.: (+45) 70 27 17 10  ·  Mobile: (+45) 20 62 77 33 ·   Fax.:  (+45) 70 27 17 25
Mail: ub@uip-consult.dk  ·  Web: www.uip-consult.dk

From: susan XXXXXX
Sent: Friday, 18 February 2011 8:01 PM
To: Warren Mallard
Subject: Re: FW: XXXXXXXXXXXXXXXXXX 

Thank you again for what you achieved.  The information you gave me worked a treat on my husband!  He now feels a complete idiot!  I don't really think I need a photo now - mission accomplished!  thanks for your wonderful service!  .  We are getting our marriage back on track.  The computer is definitely now redundant and we are sorting out our issues face to face.   You gave me hope in my darkest moments and I thank you for that.

Sincerely yours
Susan XXXXXX

From: Gabriel
Sent: Monday, 21 February 2011 11:38 AM
To: James Arkapaw
Subject: to add to google

Mr Mallard represents excellent service, diligence, and integrity. I would not hesitate in recommending him to any who seek justice and truth. 

Sincerely, Gabriel
CEO
SYDFA pty ltd

hi Warren
 
As discussed previously - well done!!  We are all ecstatic at the result.  Now we can only hope that this translates to severe restriction of access to the grandparents as well as the mother.
  
Once again our heartfelt thanks for a brilliant job.
 
regards  
XXXXX (name withheld, matter before family court)

From: Michael Hessenthaler [mailto:mh@investigateway.com.au]
Sent: Friday, 21 January 2011 3:08 PM
To: XXXXXXXX XXXXXXXX
Subject: Re: Advice - Stalking

Hello Chris,

I've discussed your case in broad terms with my close friend and confidante Warren Mallard and he pointed out the very obvious - that I am not only retired, but I am no longer duly licensed to conduct investigation work.

I think I've stuck my head out a little too far here. What if Warren (http://www.investigators.net.au/) handled your case instead of me? I trust Warren completely and you can trust him too.

He has skills and experience that's second to none in Australia. Plus he has the sensitivity that's going to be needed here. I am sure you can appreciate that some investigators might see you as an opportunity to make a lot of money by unethical means. Please beware that many private investigators are entirely dishonest.

Frankly I cannot suggest anyone other than Warren for this kind of very challenging case. Warren has a high public profile and is often in the media, so his conduct is beyond reproach.

If you approve, I will pass on your details and outline of your case to Warren. If you don't, then I will understand.

cheers
Michael Hessenthaler

From: xxxxxxxx@yahoo.com
Sent: Tuesday, 4 January 2011 2:26 PM
To: Warren Mallard
Subject: Re: 

Happy New Year Warren! So good to hear from you! 

Xxxxxxx and I have successfully sued him for 18K back payment for Child Support and 39K for legal fees and the amount that I loaned him just recently. I have received my money and Xxxxxx  is still waiting for CSA to get it for her. I know that he is currently milking another rich girl!! Sigh.... the cycle continues!

Thank you so much for the information. I have closed that chapter behind me and I have gained a new friend, Xxxxxx! Thank you so much for getting us together!! 

All the best to you for 2011. 

Kind regards,
Xxxxxxxxx

From: XXXXXXXXXXX [mailto:xxxxxx@xxxxxxxxxx.com.au]
Sent: Thursday, 23 December 2010 12:48 AM
To: Warren Mallard
Subject: RE: XXXXXXXXXXXXXX Matter - INVESTIGATION TOMORROW

Thank you Warren for your help today – we did not see the director – but that is fine – the company documents show his involvement.  What it did show was another ex-employee working there which we did not know about – but had our suspicions.

 We will now give the boys a bit of curry. 

Thank you for your help and assistance today. 

Regards
Xxxxxx

From: dxxxxxxx@bigpond.com [mailto:dxxxxxxxxxx@bigpond.com]
Sent: Thursday, 16 December 2010 10:43 PM
To: Warren Mallard
Subject: RE: Customer E-Mail Inquiry -- via ReachLocal

Dear Mr. Mallard,

Thankyou for the guidlines of your duties/work ethics.
It appears I will leave the matter for the police to reslolve.
I am going to keep your information saved and on file at the moment.
I am hanging on in there with Child Support for a reason , if things dont work in a certain direction, it appears then I will need to get in touch with your services.
I do agree with what you said. The work load is really left on my shoulders.  Without me doing the homework it apprears child Support have certain limitations.

Please accept my gratitude for your time.
With regards,
Dxxxxxxxxxx

From: Jenny XXXXX [mailto:jennifer.xxxxxxx @gmail.com]
Sent: Thursday, 9 December 2010 3:14 PM
To: Warren Mallard
Subject: Attention: Warren Mallard - Referral to Barry Frakes Family Lawyer

Dear Warren,

Thank you for the delightful chat we had on Monday 15th November regarding my concerns of fraud and deception from my ex-husband (second one!). I dearly appreciated the spontaneous interview you gave me with your empathy and advice.

Your referral to Barry Frakes, an eminent legal practitioner, was most thoughtful of you and your printing of the email to him was fortuitous as I accidentally gave you an incorrect address for my email - I inadvertently added 'au' to the end when it was not required!

My own email system has been down at home for the last couple of weeks, so I have visited the local library to follow-through on your kind invitation to meet with Barry.

I am sorry to trouble you yet I wish to explore whether anything can be done to find any justice from a position of strength, not as a victim.

I enjoyed our frank and honest chat and will keep you posted on how things transpired. If I don't hear from you before Xmas, have a great holiday and God bless you and your family.

Kind regards,
Jenny Xxxxxxxxxxxxxx

From: Louise [mailto:louise@xxxxxxxxxxxxxxxxxxx]
Sent: Friday, 19 November 2010 10:08 AM
To: 'warren@info@investigators.net.au'
Subject: Thank you Warren
Importance: High

Dear Warren,
Sorry it has taken a little while to get back to you, unfortunatly this week has been full of drama.

Thank you so much for what you did for me. I know you didn't have to do do anything, but when you were able to locate john's address for me, my life suddenly got easier for me.

Warren, you have finally put my heart, mind and soul at ease after the most stressful and hurtful 5 months of my life. I felt like i was losing it, and couldn't move on with my life. To think he was lying this whole time, and so easily you were able to clarify everything for me and finally help me get on with my life which I can now finally do.

I know it is your job, but you are a wonderful person and I wish there were more people like you out there. My friends and I sometimes joke that we should go into the business to help other women out there like us

Kind Regards
Louise XXXXXXXXX

From: gabriel
Sent: Saturday, 20 November 2010 6:11 PM
To: Warren Mallard
Subject: Re: RE: XXXXXXXXXXXXX matter 

Thanks for the excellent service and warm hospitality from yourself and your team, Warren.
I’d also like to continue the surveillance until next Thurs. evening as originally discussed if possible.

Regards, Gabriel

From:xxxxxxxxxxxxxxxxxxxxxxxx.com]
Sent: Tuesday, 16 November 2010 6:43 PM
To: Warren Mallard
Subject: Re: Seeking your advice

Thank you so much Warren for taking the time to consider my situation and find the best solutions for me. I will file for change of name once I'm back to Australia. 

And again thank you Warren for giving me your phone number. You have been so kind to me I couldn't express how much I appreciate your help at this emotionally difficult time of my life. I will only use it when there is a real emergency.

 At the moment I have to justify myself to my family on what I am going to do. What happened between xxxxxxxxx and me was a much complicated story some of which I can't even tell my parents. They try to convince me to cut my losses and move on but there is no way I can live with it. The only thing I can do is to assure them that I will be safe. 

Warren I will always think that I was lucky to have walked into the door of your company. The evidence you obtained for me is crucial to help me to reach my goals. The professionalism and efficiency your staff have demonstrated are exceptional. I am really lucky to have your help.

 Again many thanks for everything. See you in Syd soon.

 Kind Regards
Name withheld for safety and confidentiality reasons. 

From: T XXXXX [mailto:xxxxxxxxxxxxx@yahoo.com.au]
Sent: Monday, 15 November 2010 2:51 PM
To: Warren Mallard
Subject: Seeking your advices

Hello Warren,

Thank you so much for taking the time discussing my issues last friday.
Your kindness is greatly appreciated.
I have watched the video record of the investigation and couldn't be more satisfied with it.
Thank you again for you and your staff's high standard of professionalism.

Again many thanks for your help.
I will make an appointment to see you as soon as I come back to Australia.

Kind Regards,
XXXXXXXX

From: Christopher Cox [mailto:XXXXXX@mac.com]
Sent: Friday, 5 November 2010 4:41 PM
To: Warren Mallard
Subject: Re:

Hi Warren

Just a quick note of thanks.
Went to the police this afternoon and all the details the guy gave were b/s
Anyway, with the info you provided below, NRMA have had no choice but to pay out on the policy
Thank you -- great service.
Next time I get speared by a cab I'll simply call the police !

Best
Chris

From: Dan XXXXXX [mailto:xxxxxx @bigpond.com]
Sent: Wednesday, 18 August 2010 9:53 PM
To: Warren Mallard
Subject: Re: Message site Investigators

Dear Warren,

I just wanted to again say thank you for your excellent timing in calling me and how much I appreciate you and your staff for sorting out a big problem with such reassurance and confidence the job would be done. I still can't believe how quickly your office was able to serve Ms elusive Barnett at such short notice. I'll send the flowers instead to your office!

Thank you so much.
Kind regards,
Louise XXXXX.

Mr. Mallard,

Thank you for your firm’s recent work on a difficult claim.  Notwithstanding the time difference between USA to Australia, your responsiveness and communications were consistent throughout your handling and your end work product was of excellent quality. 

I wouldn’t hesitate to recommend your firm in the future.

Joy A. Ahles
Manager, Investigative Services
Disability Management Services, Inc.
(315) 399-1329 or (800) 804-5342, Ext. 1329
www.disabilitymanagementservices.com

From: xxxxxxx.alan@yahoo.com.au [mailto:alan@yahoo.com.au]
Sent: Wednesday, 28 July 2010 3:26 PM
To: Warren Mallard
Cc: xxxxxxx.alan@yahoo.com.au
Subject: RE: thank you

Mr Warren Mallard
Thank you in the biggest way I can say in the help that you provided to me in the search of my half sister Cynthia XXXXXXX (xxxxxx)in relation to my mother's death.

Mr Warren Mallard, your help was always very freindly and my calls where answered so again, THANK YOU VERY MUCH and hope all the best for you, your family and business.
Alan XXXXXXXXX

From: janetxxxxxx1@bigpond.com [mailto:janetxxxxx1@bigpond.com]
Sent: Wednesday, 9 June 2010 1:02 PM
To: Warren Mallard
Subject: Re: CSA matter
Importance: High

Dear Mr Warren Mallard (Lyonswood Investigations & Forensic Group),

I wanted to send you this letter of sincere appreciation and to thank you so much for your kind and selfless help. 

I have been going through some very very difficult times of hardship in all areas including my health dealing with Cancer and other health issues stemming from that and being a single parent it has been even harder.

I rang your office to enquire about how you could help me with Child Maintenance issues and I was so overwhelmed with your instant help and kindness.

I will be promoting your services to all of my family, friends and acquaintances through any avenue possible including my facebook page.

I thank you for your immense help,
I wish you every success in the future.

Sincerely yours,
Claudia Janet XXXXXXXX

From: Sue
Sent: Thursday, 3 June 2010 5:38 PM
To: Warren Mallard
Subject: RE: Carers job

Good afternoon Warren
On behalf of Carers NSW I would like to thank you for undertaking this work without charge.

Regards
Sue

From: Marionm@XXXXXXXXXXXXXXX
Sent: Thursday, 21 April 2010 9.11 PM
To: warren@investigators.net.au
Subject: Thanks

Warren,

I am writing to thank you for the way in which you sympathetically and methodically planned and handled my matter recently.

 Although otherinvestigators I had spoken to said they could assist me I was never reassured by their apparent inexperience and concentration on how much money I had to pay. Their rates were cheaper than yours but I kept being drawn back to your professionalism. My gut feeling about you was right. I guess you get what you pay for.

One of the investigators wanted a large sum of cash up front and wouldn’t accept credit cards and wanted me to take the money to his  centre of Sydney  offices. Fortunately I checked his company out and Fair Trading warned me about him and advised me that he takes money and rarely provides the service even though I am advised by you he still has a license to operate.How can people like this man still trade.

I suspect your police background is what gives you that edge. I guess I will never know how you did the investigation but I am glad I chose your company.

I just want to say that I will recommend you should I hear of others in trouble.Let’s hope it’s never again  me.

I have provided the evidence to my lawyers and they too were impressed with your reporting and lawfully obtained evidence. They and I still can’t work out how you obtained the details of that bank but it was pivotal in my case. He had our life’s saving stashed in that safety deposit box.

I may be needing some further work but much will depend upon the outcome of the preliminary hearing. I will stay in touch.

Marion  XXXXXXXXXXXXXXXXXX

Lyonswood undertakes instructions of behalf of many competent Family Law firms. In this particular matter, Lyonswood discovered evidence of the father’s involvement in viewing child pornography. That evidence was vital in civil and criminal proceedings and in our client securing sole custody of her child and being able to return to her native country to start a new life.

From: jon [mailto:xxxxxxxjon@westnet.com.au]
Sent: Thursday, 18 February 2010 4:59 PM
To: Warren Mallard
Subject: Re:  Locate debtor & Debt recovery 

Thanks for the info Warren.  I have just transferred payment from my St George account so you should now have it.  I will be in XXXXXXXX for a couple of days next week and will probably continue on to XXXXXXXX to do a bit of looking around and have a word to the Sheriff's office while there. I could very well be back to you re co-ownership and will let you know.
Excellence service and thanks again.
Regards
Jon

15th February 2010

Warren,
Thank you very much for your report. Please consider this matter closed- I do not wish to conduct any further investigations. The emotional tie I had with this man was cut on the day of my initial call to you, so this report serves as final confirmation. I never have to think about this sick individual again. I acted stupidly and recklessly, although I am not stupid or a reckless woman, and although I had suspicions I did not follow through. As you say, I do wish I had made that call to you sooner and saved myself a lot of unnecessary heartache.

This man preyed on me at a time when I was going through a very traumatic time in my life- I had a 9 year old nephew diagnosed with leukaemia and my elderly father suffered a heart attack soon after- this man kept me in trauma mode for most of last year. Despite this I managed to be there for my family and to maintain a High Distinction average at Uni for my Masters degree. My father and nephew are well and healthy now. These are the things that matter.

The fact that this man is not real, or the money that I lost are secondary issues. I choose not to see this outcome as devastating. If he was real, I would be saddled with a deluded romantic fool with no life-coping skills. That would be devastating. I am relieved this is not the case. I have learnt a very valuable lesson.

Thanks for your professionalism and support. Your final invoice has been paid. All the best.

Kind Regards,
XXXXXXXXXXX

From: CarolineXXXXXXXXXXXXX@hotmail.com]
Sent: Tuesday, 2 February 2010 12:00 AM
To: Warren Mallard
Subject: Resolution of XXXXXXXXXXXXXXXX - Missing Parties - Serving of Legal Papers

Warren Mallard
Managing Director
Lyonswood Investigations & Forensic Group

Dear Mr Mallard
I am writing to express my great appreciation of your investigative team's efforts in successfully and efficiently locating the desired parties, so that satisfactory legal action could be sought and the longstanding problem solved.
It is with great relief and genuine happiness to say that your investigative team's efforts have allowed me to locate the missing party and pursue a mutually successful legal resolution.
Due to your prompt and professional service, I no longer have to contend with the prolonged pain and distress caused by the inability to locate the missing party that had disappeared and broken all communicable contact.
Thanks to the expertise of you and your team, I can finally move on with my life, and a happy conclusion to the problem that had troubled me for recent years is finally laid to rest.
I highly recommend the services and professionalism of Lyonswood to anyone who needs to locate a missing or errant party. They definitely saved alot of time, money, effort and stress in sorting out the essential required information to allow you to decisively cut to the chase and very quickly shortlist the right path of enquiry and effective resolution.
Indebted and the sincerest thanks.

Regards
Caroline XXXXXXXX

From:XXXXXXXXXX]
Sent: Monday, 1 February 2010 10:47 AM
To: Warren Mallard
Subject: hello from diana (from germany)
Importance: High

hi warren,
sorry for the late reply. 

you will not believe it but annelies and her family will come to Europe in October. then we will do some pictures and send them to you for your internet site.

We called each other and we have got a huge sympathy to each other. I am so happy that you helped me.

I am so happy,
talk to you soon
Diana from Germany

From: Dominique
Sent: Friday, 22 January 2010 12:36 PM
To: Warren Mallard
Subject: Re: Lawyer

Warren, thank you for giving me the details of the lawyer Barry Frakes at Watts McCray family lawyers. I have decided to change over to Barry after meeting with him yesterday and am relieved for the first time that someone representing me took the time to explain the finer details to me. Thank you for caring enough to help.
Dominique

From: XXXXXXXXXXXXX@ozemail.com.au]
Sent: Thursday, 3 December 2009 7:01 PM
To: Warren Mallard
Subject: Updating

Hello Mr Mallard 

Well we've finished with the Court Hearing which was harrowing for XXXXXX, but was able to provide solicitors with information provided by your investigators. This ultimately led to Ms XXXXXXXX admitting on the stand that she did still have an alcohol problem, and that the prospects of XXXXXXXXX sisters being returned to her care by Feb next year would not be favourable [from DOCs considerations]. Thank you, Thank you. This now becomes material alerting DOCs to exercise caution regarding what would be in the best interest of the girls' safety and well being. 

We have yet again to attend Court [handing down Judges decision] next Tuesday [8 Dec] and would like to call round to your Drummoyne office the following day to thank you personally and collect physical material. Also Catherine would still like to proceed with further investigations to hopefully identify/locate possible male child of John XXXXXXX. However for the moment these investigations will have to wait until we know the Judges decision and availability of necessary funds etc. 

Regards
XXXXXXXXX & XXXXXXXXX

From: paula
Sent: Thursday, 19 November 2009 5:08 PM
To: Warren Mallard
Subject: Compliments on your efforts [SEC=UNCLASSIFIED]

Hi Warren,

Thank you so very much for your prompt and efficient research, within 24hours you were able to find a conman, that has tried every attempt possible to avoid being traced, truly amazing!  The information I now have will help me to end this 6 year old court case with a positive result, and your enthusiastic attitude has inspired me to, as you would put it,  "GET THE BASTARDO".

I hope not to need your services in this capacity again although I find comfort in knowing where to go if I do , however I would certainly recommend your business to anyone. A Job Well Done.

Thank you again,
Paula 

From: Wendy
Sent: Thursday, 12 November 2009 8:52 PM
To: Warren Mallard
Subject: Re: Peter

Thank you so much Warren for this email.It is unusual to find a man of so much integrity in the financial/investigative field and you are a unique person in this regard. I am well aware of what you have given and offered to me so far and I am so grateful.I do not want you to be without recompense, you deserve better.if it had not been for you I would have not gotten this far.i will always remember my google search of 3 weeks ago for someone in the investigative field and the fear i had of ending up with someone of untrustworthy character, i couldn't work with such a person.So thankyou for being you.

Regards
Wendy

From: gaylene @....com]
Sent: Tuesday, 29 September 2009 11:22 AM
To: Warren Mallard
Subject: RE: Ian

Hi Warren,

I cannot thank you enough at how fast you were able to get results for me.

I have been battling for over 3 years after suffering 10 years of Domestic Violence, my ex is still financially abusing me. The children are also suffering as a result of this. Nothing could be sorted as we couldn’t find him as he was a resident not a citizen.

Finally now maybe there can be some justice and I can move onward and upward to the future.

I will keep you posted on the outcome.

I am extremely grateful you have no idea how much of a struggle it has been. I have been lucky enough to meet a few angels on the way, you are one of them.

Thank you.
Kindest regards,
Gaylene

From: Tina……. @msn.com]
Sent: Wednesday, 16 September 2009 10:59 AM
To: Warren Mallard
Subject: RE:

Hi Warren,
 
Thank you for your prompt and professional service.  I will contact you in the future if I require more checks.
 
Warm Regards,  
Tina

From: Phyllisse [mailto:phyllisse]
Sent: Tuesday, 1 September 2009 1:09 PM
To: Warren Mallard
Subject: RE: Searches

Dear Warren

Thank you so much – very much appreciate everything you’ve been able to do for Daryl. And yes, looks like a fairly exhaustive search!

These things are never easy but you have at least made it simpler.

Thanks again
Phyllisse

THIS E-MAIL WAS GENERATED WHEN I MADE INQUIRIES WITH THE OWNER OF www.investigateway.com.au a LEADING INVESTIGATION INDUSTRY PORTAL REGARDING REGULAR PRAISE THAT SITE RECEIVED IN RESPECT OF LYONSWOODS WEBSITE.

-----Original Message-----
From: Michael Hessenthaler [mailto:mh@investigateway.com.au]
Sent: Sunday, 30 August 2009 12:27 PM
To: Warren Mallard
Subject: Re: 'nother one with praise

One of the questions in one of the modules is to identify a business by its website that left an impression on students, then explain what it is that impressed them.

Yours comes up quite often, but I don't always tell you.

I suppose you have also worked out that a few of the phone inquiries you get about spouse infidelity are cons from students who are told to research how agencies handle such enquiries. They are told not to give their name (and not to make one up either).

A few have reported having called you and being treated with compassion and personal interests, a professional approach and no pressure, all of which instilled "confidence" in them etc.

From: Paul Hume [mailto:P.Hume@advocacyhouse.org]
Sent: Tuesday, 18 August 2009 1:33 PM
To: Warren Mallard
Subject: RE: XXXXXXX name removed to protect handicapped person.

Dear Warren,

Thank you to you and your team. It's certainly not something that we could have achieved from our office.

I assume that the next step for me is to contact the local police with the court paperwork that I have and supply the perpetrator's new address to them.

As mentioned we are advocates for people who have disabilities, specialising in people who have acquired brain injury. If you ever have a need for advocacy do not hesitate to give ACL a call.

Thanks again for all your work and I will keep you informed of the outcome.

Yours faithfully,
Paul Hume
Advocate

11th September 2008

To Whom It May Concern:

Re: Warren Mallard - Lyonswood Investigations &Forensic Group

I contacted Lyonswood seeking advice as I was trying to locate an old friend whom I went to school with to revisit a delicate matter.

Upon hearing the reasons why I was trying to find my friend, Warren Mallard offered my critical information at no cost in an effort to assist me in my bid to find my old friend.

Thanks to the information that Warren at Lyonswood provided me I was able to track down my old friend quickly and easily.

I know who Ill be contacting next time I have a need in this area and I will be telling all my friends and associates about Warren and his unbelievable generosity and generally being a “top bloke”

Thanks again Warren

Jason Currie
Director
Icy Cool Air Conditioning Pty Ltd

April 1, 2003

Company Reference


To Whom It May concern,

LYONSWOOD INVESTIGATIONS AND FORENSIC GROUP SYDNEY

We had the need to use the services of the Lyonswood Investigation team recently.

We found them to be very professional and efficient in the way they conducted the investigation.

Communication from the Investigating Officer was made daily to myself and was very detailed and thorough in the reporting.

The Professional advice given was invaluable and their ability to seek the information from unknown sources was excellent.

I would have no hesitation in recommending them to any Company who has security and or investigation concerns.


Sincerely

Group Operation's Director Independent Distillers

Dear Warren,

I am writing this letter to convey my appreciation for the excellent effort in tracking the person who knocked my car. This person had an address in his licence and the car registration, one which then forwarded to another address. The address he gave me did not exist when I tried to visit. I am surprised that he was able to get away from the relevant authorities with this behaviour. It meant that one cannot trace him for any legal action which had to b delivered to him personally without going through unnecessary time to obtain substituted service. Also it may not be possible to obtain any funds from him even if a judgement in my favour was made. It was therefore imperative that I get the residential address. As he wrote the name in a piece of paper with a blunt pencil, I could not provide the correct name to you and this made more difficult. Further his name was not in the phone book and following later events I could not have obtained his address from the electoral register. Of course I could obtain an order form the court to order the police or postal authorities to release the information not generally obtained under the Privacy Act this would delay the claim process even more.

With such scanty information you were able to trace the person’s address as well as his mobile telephone number (which under normal circumstances and to layman are not available). It is obvious you have very good resources available to trace the person so quickly.

The claim is being heard in the Magistrate Court tomorrow and the man said he was attending the court. Your quick response saved me time and good money as the damages were in excess of $3,000.

Thank you for the good effort and keep it going.

Regards
S Barataraj, Barrister-at-Law
BSc(Hons, Sin), M Com(NSW), JD,DipPLEAT,
Grad Cert Arb Law (UQ)

The Manager
Lyonswood Investigations
DX 21007 DRUMMOYNE


Dear Sir,

I refer to the investigation undertaken by your company. I would like to take the time to compliment you on your investigation and the report you prepared. In particular the presentation of the information you obtained was excellent and it was obvious that you had a clear understanding of the issues of the matter. The statements that you obtained from the various witnesses are extremely useful and have been of great assistance in the preparation of this matter. Once again, congratulations on a job well done!


Yours Faithfully

B. Whitby
HUNT & HUNT


Gateway, 1 Macquarie Place, Sydney 2000, Australia. Telephone: (61-2) 9391 3000.
Facsimile: (61-2) 9391 3099. G.P.O Box 4132, Sydney 21001. DX 214 Sydney.
Email: hunt.hunt@interlaw.org

KANJI GROUP PTY LIMITED
Governor Phillip Tower
Level 37
1 Farrer Place
Sydney NSW 2000
Australia
Telephone (02) 251 4244
Facsimile (02) 247 2322

Mr Warren Mallard
Lyonswood Investigations and Forensic Group Pty Ltd
Facsimile 9819 6833

Dear Warren,

Thank you for the very quick and efficient job your company did in locating the debtor. He has since started repaying his debt.

Mike Gallagher

Kanji Group Ltd