Ph: 1300 GET PROOF or 1300 438 776 - 24 hour service, our phones are answered by real people and a licensed investigator will discuss your matter with you free of charge.
Mobile: 0418 220 250 PLEASE ONLY USE THIS MOBILE NUMBER IN VERY SERIOUS AND VERY URGENT MATTERS OUTSIDE OF BUSINESS HOURS. WE HAVE A FULLY STAFFED OFFICE AND WE ARE CONTACTABLE ON THE ABOVE NUMBERS 24X7 365 DAYS A YEAR.
THINGS YOU SHOULD KNOW ABOUT INVESTIGATORS
IMPORTANT THINGS YOU SHOULD BE AWARE OF BEFORE HIRING THE SERVICES OF A PRIVATE INVESTIGATION COMPANY/PRIVATE INVESTIGATOR/PRIVATE DETECTIVE
The way to win and secure proof is not through young recently qualified or probationary and inexperienced investigators who use gadgets and gimmicks to convince you of their skills. They use these gadgets because they are inexperienced and don’t really know how to undertake a well planned lawful investigation. The way forward is through a clever, well planned and well executed investigation strategy with a well equipped and experienced investigator.
Be careful of websites that offer services like criminal histories and location of missing persons for a small on- line fee. Most of these sites are American anyway and don’t even relate to Australia. You won’t get what you want nor your money back.
Be careful of those who offer tracking devices and bugging devices. In almost all circumstances these devices are illegal and in the end will not get you what you require and in fact bring about criminal charges against you and the investigator . They generally only add to the cost of an investigation and any evidence gathered by them is generally illegal and not admissible in court. If discovered by the person under investigation you will become the loser. A recorded telephone conversation is a Federal Offence in Australia and in any event will not provide proof of infidelity nor who it is nor the address of that other person. A tracking device will only tell you where a vehicle is and not where the driver is nor who they are meeting, where they meet or what they do together. The only way to get this information is through a cleverly and carefully planned lawful surveillance investigation and video evidence.
WE GUARANTEE TO PROTECT YOUR IDENTITY AND THE CONFIDENTIALITY OF YOUR IMPORTANT INVESTIGATION
Like any industry, the private investigation/ private detective industry has had it's bad apples. It is not just good fortune that private investigators are rarely brought into disrepute, its simply because the levels of training and competency plus integrity are very high indeed. To ensure that you have selected an appropriately licensed and accredited Private Investigator/Investigation company, always insist upon sighting their credentials such as a current Private Inquiry Agents License/Corporate Private Inquiry Agents License (in the case of a company), and competency accreditation from a recognized training anisation (R.T.0.).
Membership of a Government recognized industry body such as the Institute of Mercantile Agents (I.M.A.), The Institute of Security Executives (ISE) and world investigation organizations like The World Association Of Detectives (WAD) or World Investigators Network (WIN) is most acceptable. All members of these organizations are vetted and considered by their piers to have high ethical and competency standards.
Be wary of any Private Investigator/Investigation company who insists on calling upon you to collect money and who insists upon large cash payments and does not advertise their physical address. A post office box or mobile telephone number alone will not allow you to have recourse against unscrupulous operators. Some private investigators advertise the address of an accountancy practice and not the physical address of their business. This can be because they don't have a business address or because they don't want you to know where they are when you make a complaint or request your funds to be returned. Some private investigators operate out of serviced offices and use them simply as an answer service and never attend this address at all. If the investigator advertises their services and if the investigators Master License number is not published in the yellow pages or on the internet or anywhere else the investigator advertises then this of itself is an offence under relevant legislation and these people ought not be considered at all. Its always best to call upon the address of the investigator you are dealing with, this way you get the measure of the company you wish to engage and at least you can be certain that you are dealing with someone you can identify and hopefully call upon again if you need to. Professional private investigators refer to these operators as P.O.Box P.I.'s and Garage Gumshoes. They are to be avoided at all costs.
Always insist upon a receipt with the name and address of the private investigation/private detective organization and the person who you give the money to, and make sure the receipt doesn't say "Deposit non Refundable" and where ever possible obtain a written agreement setting out the charges of the private investigator/private detective and a budget. Make sure that a detailed report of findings and the investigators activities is included in any contract.
When you get that investigators name and company name, Google them and see for yourself whether this person or business has the reputation you want to handle your matter.
If private investigators tell you they can get access to criminal histories, hospital or medical records, Centrelink records, births deaths and marriages records, taxation records, Centerlink records or bank records in Australia about Australian residents/citizens then don't give them any money. These records are not available to anyone except to authorized employees of those very departments and via court order. These unscrupulous private investigators/private detectives will take your money and tell you lies and never provide the proof you seek. If the private investigator/private detective tells you they can get you details of phone records or bug houses or phones, don't become involved as it is illegal in Australia to do these things and generally people making these claims don't do them and take your money anyway. Beware of websites that offer these services and ask for credit card details as many of these are American and are not based in Australia and again you will lose your money.
Lyonswood Investigations and Forensic Group, it's principals and it's operatives all hold the appropriate licences. The management of Lyonswood Investigations and Forensic Group are competency accredited (Certificate IV from the Canberra Institute of Technology) and are members of the Institute of Mercantile Agents (I.M.A). They also hold an Advanced Diploma in Security (Risk Management).
Here are some links to assist you to identify those private investigation companies already published and exposed for their less than desirable practices. There are also alleged associations that advertise in the yellow pages and when you call these alleged associations they only recommend companies or businesses that they themselves are associated with. They purport to provide lists of qualified investigators but only direct you to their own businesses. This can hardly be a recommendation without a vested interest. Look at the addresses of the associations and some of the major advertisers and you will see similarities regarding locations. There are only a few industry representative bodies that are recognized by Government and who are considered truly representative of the the private investigation industry. The Department of Fair Trading can assist you here.
Be aware that the name of a private investigation company does not indicate the name of the individual behind that company name. If you have doubt about who is running the business ask the principal of that business to provide their master private inquiry agents license details. By law, any private investigator doing business in the investigation industry on behalf of a potential client must provide this license detail to the client. This will then give you the name of the person running that business so that you can Google that name and learn the truth. Call the NSW Police Security Industry Registry and quote the license number and they will provide the name of that licensee. Then search this persons name on Google. You may get a horrible shock as a couple of private investigators are notorious scoundrels and have a habit of not providing reports and taking large sums of money for no work provided.
The below website leads you to some of these shonky operators.
If in doubt about the integrity of the private investigator individual or private investigation company you are dealing with, contact the Department of Fair Trading on (02) 133 220 or the New South Wales Police Department Security Registry on 1300 362 001.
You should report all unethical or improper conduct on the part of a licensed private inquiry agent (Private Investigator) . The police are there to serve you.
The Commercial Agents and Private Inquiry Agents Act and the Security Industries Act makes provision for penalties against investigators who breach the Acts.