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ARTICLES

E-CRIME VICTIMS TURN TO PRIVATE INVESTIGATORS FOR HELP

 

Posted 17/Jan/2009, 752 words

Links:

www.itnews.com.au/news/48689,ecrime-soars-in-developed-countries.aspx
www.itnews.com.au/news91198,training-key-to-tackling-ecrime.aspx

 

Recent data from the U.K. and the U.S.A shows a strong trend indicating that victims of E-crime cannot rely upon police to assist them to catch and prosecute the individuals responsible. The Australian experience is no different with Lyonswood Investigations and Forensic Group recently experiencing comments from police that they are 18 months behind in forensic analysis of computer hard drives  and just dont have the resources to bother with computer crime unless it is serious. Just what the  police definition of  serious means is really not known.  I am afraid that even though a huge private sector security industry has grown and much of what police used to do they no longer have to, they are still struggling to carry out their mandate.

A recent survey carried out by Security Software Vendor AVG revealed that Australians have the highest incidence of falling victim to Cyber Crime. a study of 9000 Australian Internet users provided evidence that 39% of Australians had become unwitting victims of Cyber Crime as opposed to 28% Americans. 

Almost without exception, E-crime victims that request the services of Lyonswood Investigations and Forensic Group have been to the police in the first instance only to be turned away because of the lack of interest or resources. The time is fast approaching when police will no longer handle such matters. Already the police are out-sourcing much of their work, including forensic work, to the private sector.

Certainly, if you go to the police to have your matter investigated, it costs nothing, provided that they investigate.   Not everyone can afford the services of a private investigator/private detective however the major difference between enlisting the police and a private sector investigator is that the only thing preventing a private investigator from pursuing your matter would be your budgetary constraints. Private investigators can devote and dedicate resources to your matter alone and not have to handle dozens of matters at once. The difference in service levels between the public and private sectors are light years apart. The police were once known as the Police Force however political correctness took away the word FORCE and replaced it with SERVICE. I am afraid that in recent years my experience and that of my client base  and many others has been that SERVICE is the last consideration of police and believe the name is  once again relegated to that old Public Sector status of DEPARTMENT.

In one recent case handled by Lyonswood Investigations and Forensic Group, our clients had two mobile phones, a drivers license, passport and credit cards stolen from a hand bag. The theif was still using the mobile phones and using them to carry out further fraud against the victims. The thief even used the victims identity cards to change the numbers. The thief set about replicating their identities and running up bills and making a mess of their lives and financial circumstances. Our clients days were pre occupied with damage control and attempting to convince banks that they had not personally withdrawn the large sums of cash from their accounts.

They attended police and were told that this was a very common event and that unless they knew the identity of the thief there was little the police could do. Of course this was just rubbish. There was much that they could have done had they have had the motivation and training. The victims attended Lyonswood and we undertook investigations including Forensic examination of the stolen phones data. We soon learned through clever methods the identity and current address of the thief. Our clients took this information to police only to have them declare that the evidence we had gathered was not able to be used by them. This was again just further rubbish and further incompetence or just laziness on the part of the police involved. Lyonswood is pursuing this matter with police and hopes to have the police cooperate and arrest the offender. 

Lyonswood Investigations and Forensic Group predicted resource short comings in this specialised field of Forensic Examination and realised that apart from one or two major very top heavy and expensive firms that were involved in Computer/Information Technology Forensics, there were no other mid-tier companies in this market place.  Recently a new division of Lyonswood, Forensic Information Technology Services (F.I.T.S.) was formed to cater for what we see as being a major and ever increasing avenue for the unscrupulous to commit crime, THE INTERNET. We have enlisted the services of a very skilled senior and long serving (computer industry) technician to head up this specialised division of Lyonswood Investigations and Forensic Group> His C.V. can be provided to genuine potential clients. 

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